General insurance

Our service offering includes:

  1. Application processing
  2. Form Processing
  3. Data extraction
  4. Policy processing
  5. Receipting premium
  6. Issue of policy
  7. Renewals (and reminders)
  8. Refunds
  9. Policy administration& maintenance
  10. Premium reconciliation
  11. Customer service follow up
  12. Claims processing

Life Insurance

Our service offering includes:

  1. Group-life
  2. Housing loan linked insurance
  3. Endowment policies
  4. Processing of proposals for new members
  5. Maintenance of member information database
  6. Reconciliation of premium receipts
  7. Policy issue and dispatch
  8. Renewal follow up
  9. Follow up on queries (email, fax, phone, postal)
  10. Administration and policy holder services